Whether you need a small system with simple call answering features and a few stations, or an enterprise system with multiple locations and complex call routing, we can design a system that helps you meet your business needs.
Systems can be configured to provide full statistical reports for tracking call volumes, departmental charge backs, and more. It’s easier to manage what you can measure and call management and reporting features help you do it better.
Communicating clearly together reduces confusion and increases productivity. Our systems can be configured to provide multiple line conference calling capabilities.
Turn the perceived inconvenience of being put on hold into an opportunity. Instead of dead air, give your customers an opportunity to hear more about your company; services, solutions, your commitment to keeping their hold time as short as possible. Or, provide some pleasant music for them to listen to while on hold.
VOIP is the process of sending voice traffic over the Internet versus traditional phone circuits. This process presents many advantages and possible solutions for your business. Options include call routing between multiple office locations, remote phone system access, and more. We can help you evaluate the potential opportunities for your organization and design a system that makes the most of this technology.
We provide full support for the systems we install as well as some legacy systems. From adding stations and voice mail boxes to call routing changes, we are here to help you get the most out of your telecom systems as your business needs change.
We offer complete voice and data cabling services including network wiring, phone wiring, wall jacks, wiring closets, patch panels, network switches and routers, fiber optic connections, and more. We pride ourselves on clean and well managed installations including cable management and labeling systems.
ESI’s all-in-one phone systems deliver advanced operating performance through seamless feature integration. They are the “smartest” phones on the market, much less in their respective price ranges. ESI builds products that are easy to install, easy to understand and simple to use.
ESI provides several product lines so we can tailor a system solution that best meets your needs. More detailed information is available at http://www.esi-estech.com/products/.
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